Due to the pandemic, Macau economy is facing a heavy challenge with uncertainly in the employment environment. An internship program was launched for the fresh graduates and student returned from overseas due to the pandemic outbreak, providing them a three-month internship opportunity which aims to enrich them the work experience and grasp the career opportunity as soon as economic bounced back after the pandemic.

Due to the pandemic, Macau economy is facing a heavy challenge with uncertainly in the employment environment. An internship program was launched for the fresh graduates and student returned from overseas due to the pandemic outbreak, providing them a three-month internship opportunity which aims to enrich them the work experience and grasp the career opportunity as soon as economic bounced back after the pandemic.

The program has received overwhelming response with over 100 applications were received, ultimately 10 candidates were shortlisted after strict election. The participants will carry out 3-months internship in departments including Network Operations, Retail, Customer Services, Corporate Communications, and etc., during the period, the 10 candidates will receive one-on-one mentorship from experienced colleagues. Candidates with outstanding performance will have a chance to be employed as permanent employee of CTM after completing the internship.

On 1st June, CTM held the orientation briefing and Declan Leong, VP, Network Service, Eliza Chan, Director of Corporation Communication and Vivian Chan, Director of Human resource and Administration have conducted introduction of the company structure, network operation and services, including the deployment and achievement of 5G and Digital Macau 2.0 for the participants of the program, enabling the participants to have a comprehensive understanding of CTM and their departments.

CTM envisages that the interns could gain more work experience and professional skills through this internship program, as well as nurturing more talents in telecom industry to support the government’s policy as building Macau into a leading smart city in the region.

In order to further enhance telecommunication services quality, CTM will conduct the following upgrade projects in June 2020:

In order to further enhance telecommunication services quality, CTM will conduct the following upgrade projects in June 2020:

For enquiries, please contact CTM No 1 Hotline: 1000.

Thank you for your kind attention. We apologize for any inconvenience this may cause.

CTM aims to complete the first phase of 5G network construction by the end of June. Meanwhile, CTM also actively develops and introduces diversified application scenarios riding on 5G technology to the public, thereby promoting the popularization of 5G technology and accelerate the construction of Digital Macau 2.0. Therefore, CTM has set up the first CTM 5G Game Zone in Macau, at its CTM Praia Flagship for the public to experience a variety of 5G technology application scenarios. Through various 5G interactive applications, the residents could experience the smart life brought by innovative telecommunication technologies.

CTM aims to complete the first phase of 5G network construction by the end of June. Meanwhile, CTM also actively develops and introduces diversified application scenarios riding on 5G technology to the public, thereby promoting the popularization of 5G technology and accelerate the construction of Digital Macau 2.0. Therefore, CTM has set up the first CTM 5G Game Zone in Macau, at its CTM Praia Flagship for the public to experience a variety of 5G technology application scenarios. Through various 5G interactive applications, the residents could experience the smart life brought by innovative telecommunication technologies.

The CTM 5G Game Zone is set up at CTM Praia Flagship. The Game Zone has numerous interactive applications with 5G technology, which includes Ice Hockey Robot, Rock-paper-scissors robot arm, Cloud AR Education interactive experience, VR games and etc. Through the relaxing and interesting games with low latency, high-speed transmission and other characteristics of 5G network, the public could learn more about 5G related technical knowledge and envisage the intelligent life experience brought by 5G. Apart from a series of interactive games, 5G Mobile Device Experience Zone is also set up in the shop for the public to experience the diversified and high-quality entertainment supported by brand new 5G smartphones.

CTM will continue to actively explore and develop more 5G applications together with various strategic partners, and resolutely introduce more intelligent applications that cater the needs of all sectors of the community in Macau to accelerate the construction and development of the smart city in Macau.

The opening hours of CTM 5G Game Zone at CTM Praia Flagship is from 3 PM to 7 PM, Monday to Sunday. Residents are welcomed to experience the innovative 5G smart life scenarios.

With the completion of the first phase construction project of CTM 5G network, in order to impulse more 5G applications deployment in Macau, CTM invited leaders from different sectors to participate in the 5G application collaboration intention, aiming to develop more 5G application for the society through respective resource advantages. Today (Jun 29), CTM held the Launching Ceremony of CTM 5G Application Collaboration Intention and 5G Intelligent Ecosystem Forum at Macau Science Center.

With the completion of the first phase construction project of CTM 5G network, in order to impulse more 5G applications deployment in Macau, CTM invited leaders from different sectors to participate in the 5G application collaboration intention, aiming to develop more 5G application for the society through respective resource advantages. Today (Jun 29), CTM held the Launching Ceremony of CTM 5G Application Collaboration Intention and 5G Intelligent Ecosystem Forum at Macau Science Center.

During the occasion, CEO of CTM, Vandy Poon said in the speech that CTM has regarded Digital Macau as its vision, and has actively invested resources to continuously enhance its network infrastructure and introduce advanced technology applications. Uphold the principle of open-minded and collaboration with different stakeholders in the society, CTM is committed to building Macau into a model of smart city in the Greater Bay Area and even beyond the region.

Poon indicated that in the coming years, 5G technology is seen as the key of different sectors for smart transformation. CTM therefore has been focusing on 5G development, by building a high-speed and reliable 5G core network, CTM is striving to bring 5G service to Macau as soon as possible. CTM started 5G network testing right after the 5G standards were released in 2018. With deployment of 5G equipment and testing network, CTM collaborated with various sectors to conduct trial of 5G applications, expecting to assist different sectors to deploy 5G applications in advance. Despite the impact of the COVID-19 epidemic in Macau at the beginning of the year, CTM had ensured the stable communication services to cope with the boosting demand from public for network. At the same time, CTM has also overcome the challenges and pushed forward 5G network construction in full swing.

Poon mentions that CTM has reached the target of 5G outdoor full coverage in Macau as scheduled, and CTM 5G services will be launched in Macau as soon as the MSAR government has issued relevant operating licenses. In order to promote the deployment of 5G applications that cater the needs of Macau and to enrich the understanding of residents of the importance of 5G in smart city development, CTM invited representatives from different sectors to be collaborative partners of 5G applications. Through CTM 5G combined with the strength of leaders from different sectors, more 5G smart applications will be developed for the Macau community that will promote 5G popularization and speed up the development of a smart city.

Guests presided at the ceremony included, Mr. Lok Po, President of Macao Daily News, Mr. Lee Chong Cheng, Director of FAOM, Mr. Chan Hio Peng, Vice President of Bank of China Macau Branch, Mr. Kan Cheong Kuan, Executive Director of Macau International Airport Co. Ltd, Dr. Kou Kam Fai, Principal of Pui Ching Middle School, Mr. Nestor Ng, Vice President of the Association of Real Estate Sector of Macau, Mr. He Haiming, Director of Macau Convention & Exhibition Association, Mr. Alfred Ng, Director of Macau Service Division, Shun Tak-China Travel Ship Management (Macau) Ltd, Mr. Vandy Poon, CEO of CTM, Mr. Declan Leong, Vice President, Network Services of CTM, and Ms. Ebel Cham, Vice President, Commercial of CTM.

CTM will join hands with various 5G collaborative partners to explore and promote different 5G application scenarios to cater the development need, including smart financial application, smart healthcare, 5G+4K/8K ultra-high-definition new media transmission, smart airport, 5G education and robot development, smart exhibition, 5G smart terminals, smart housing inspection and etc.

Following the ceremony, CTM held a 5G Smart Ecosystem Forum. Mr. Pan Junfeng, Vice President, Operator Sales in Asia-Pacific, and Liao Erdong, Chief Architect of 5G Product Line from Huawei Company, were invited to share the 5G application in various social fields and introduce the promotion of smart city construction and development.

Pan indicates that CTM is one of the most valuable partners of Huawei in the Asia-pacific region; the collaboration between the two parties began in 2014 to develop 4G. Currently the 4G network experience of CTM has ranked the top tier position worldwide, providing high quality information services to its citizen. CTM is at the world s forefront to develop 5G in Macau, with Huawei s collaboration to build a compact, complete and exquisite 5G network, making Macau the first city within Asia with full 5G outdoor coverage, leading Macau into the 5G era.

The representatives exchanged their view on exploring ways to work with different stakeholders in the society to impulse the local ecosystem development and 5G smart applications.

CTM addresses that the Company will continue to actively cooperate with the administrative polices of the MSAR Government, and will work with all stakeholders in the community to promote the development of local smart ecosystem, accelerate the popularization of 5G and smart applications, as to promote the development of Digital Macau smart city.

In order to further enhance telecommunication services quality, CTM will conduct the following upgrade project on 28^th June and 4^th July 2020:

In order to further enhance telecommunication services quality, CTM will conduct the following upgrade project on 28^th June and 4^th July 2020:

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For enquiries, please contact CTM No 1 Hotline: 1000.

Thank you for your kind attention. We apologize for any inconvenience this may cause.

CTM announced it will offer the second-generation iPhone SE, a powerful new iPhone featuring a 4.7-inch Retina HD display, paired with Touch ID for industry-leading security. iPhone SE comes in a compact design, reinvented from the inside out, and is the most affordable iPhone. Powered by the Apple-designed A13 Bionic, the fastest chip in a smartphone to handle the most demanding tasks, the new iPhone SE also features the best single-camera system ever in an iPhone that unlocks the benefits of Portrait mode, and is designed to withstand the elements with dust and water resistance. Customers will be able to purchase the new iPhone SE beginning on 6 May at CTM shops.

CTM announced it will offer the second-generation iPhone SE, a powerful new iPhone featuring a 4.7-inch Retina HD display, paired with Touch ID for industry-leading security. iPhone SE comes in a compact design, reinvented from the inside out, and is the most affordable iPhone. Powered by the Apple-designed A13 Bionic, the fastest chip in a smartphone to handle the most demanding tasks, the new iPhone SE also features the best single-camera system ever in an iPhone that unlocks the benefits of Portrait mode, and is designed to withstand the elements with dust and water resistance. Customers will be able to purchase the new iPhone SE beginning on 6 May at CTM shops.

iPhone SE comes in three beautiful colors — black, white and (PRODUCT)RED — and features an aerospace-grade aluminum and durable glass design, and a 4.7-inch Retina HD display with True Tone that adjusts the white balance to match the ambient light and offers incredible color accuracy with its vibrant wide color gamut. The familiar Home Button is designed with sapphire crystal and a steel ring to detect a user s fingerprint for Touch ID, an easy, private and secure way to unlock iPhone, use Apple Pay and authorize App Store purchases. The Apple-designed A13 Bionic, introduced with iPhone 11 and iPhone 11 Pro, provides unparalleled performance for every task — perfect for photography, gaming and augmented reality experiences — and enables great battery life. In addition, iPhone SE features the best single-camera system ever in an iPhone, which uses the image signal processor and Neural Engine of A13 Bionic to unlock Portrait mode (1) all six Portrait Lighting effects and Depth Control. Videos are even more immersive with stereo audio recording and cinematic video stabilization on the front and rear cameras. iPhone SE is wireless-charging capable with Qi-certified chargers and supports fast-charging (2) giving customers up to 50 percent charge in just 30 minutes. It is water-and dust-resistant with an IP67 rating for water resistance up to 1 meter for 30 minutes(3) Lightning-fast download speeds are available with Wi-Fi 6 and Gigabit-class LTE  (4) and dual SIM with eSIM (5) provides the flexibility for users to have two separate phone numbers on a single device while traveling abroad or for use as a business line.

For complete details on offer and pricing, please visit: http://iphone.ctm.net/zh/index.php For more information on iPhone, please visit: www.apple.com/iphone.

(1) Portrait mode on iPhone SE has the ability to recognize people.

(2) Up to 50 percent charge in 30 minutes with 18W adapter or higher (sold separately)

(3) iPhone SE is splash-, water- and dust-resistant, and was tested under controlled laboratory conditions with a rating of IP67 under IEC standard 60529 (maximum depth of 1 meter up to 30 minutes) Splash, water and dust resistance are not permanent conditions, and resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage not covered under warranty. iPhone SE is resistant to accidental spills from common liquids such as soda, coffee, tea, beer and juice. In the event of a spill, rinse the area with water and wipe your iPhone, and dry it.

(4) Speeds vary based on site conditions and carrier. For details on LTE support, contact your carrier and see apple.com/iPhone/LTE.

(5) Use of Dual SIM requires two wireless service plans (which may include restrictions on roaming) Certain restrictions apply to use.

Following the first 5G call was made on World Telecommunication Day, 17 May last year, CTM has been working intensively on 5G network construction. The first phase of 5G construction with investment costs over MOP 600 million was started in March this year which is expected to be completed by end of June, making Macau the 1^st city in Asia to have full outdoor coverage. Within five years, MOP 2 billion will be invested to continuously optimize network facilities, enhance 5G service capabilities, and support the development of Digital Macau.

Following the first 5G call was made on World Telecommunication Day, 17 May last year, CTM has been working intensively on 5G network construction. The first phase of 5G construction with investment costs over MOP 600 million was started in March this year which is expected to be completed by end of June, making Macau the 1^st city in Asia to have full outdoor coverage. Within five years, MOP 2 billion will be invested to continuously optimize network facilities, enhance 5G service capabilities, and support the development of Digital Macau.

CTM 5G Progress Briefing hosted by Declan Leong, VP of Network Services, Ebel Cham, VP of Commercial, and Eliza Chan, Director of Corporate Communications was held at Telecentro today (15 May).

Leong said that despite the impact of the epidemic since the beginning of the year, CTM, with the full support of its major shareholder, CITIC Telecom, stepped up the progress of 5G network construction. This year, CTM will invest MOP600 million in the first phase of 5G network construction, target to complete the construction of NSA (non standalone) 5G network by the end of June. The first stage of core network construction was completed in late April, currently 40% of cell sites installation has been completed and the progress is satisfactory. Network construction has been kicked off in early May, field tests for coverage and speed have been conducted at various districts. The tests revealed that the highest network speed exceeded 1 Gbps. SA (Standalone) network will be completed during the 2^nd phase of the project next year, technologies such as Network Slicing, ultra-low latency and massive connectivity will be introduced according to the standards to be launched next year. Within 5 years, CTM will invest MOP2 billion to continuously optimize network facilities, enhance 5G service capability to inject strong momentum into “Digital Macau 2.0”.

Leong added that the biggest challenge of 5G network construction is that, compared with the number of 4G base stations, the number of 5G base stations covering the same area has increased by multiples. The shortage of land resources in Macau has created huge challenge for operators to locate 5G cell sites. The challenge of 5G popularization is cost control relating to equipment, site rental, power consumption, spectrum fee, which will affect the cost of 5G and whether 5G can be popularized within a short period of time.

To enable spectrum resources could be used rationally to speed up popularization of 5G, CTM has phased out 2G network and gradually upgraded customers from 3G to 4G in order to return spectrum resources to the MSAR Government. CTM has also proposed to the Government on reviewing the spectrum fee and allocation mechanism and made an appeal to the authority to release the government owned properties for industry to have enough site location optimizing coverage and capacity. CTM has proposed the Smart Light Pole project since 2017 and submitted technical assessment report to the government regarding 5G requirement on Light Pole. At the same time, CTM has proposed solutions to the basic TV channels company and satellite service operators on overcoming 5G black hole. CTM remains open minded to study the possibility on network sharing within the industry.

Cham said that apart from stepping up 5G construction, during the past 12 months, CTM actively joins hands with different industries and stakeholders to conduct 5G demo in a network testing environment.

Cham said that CTM has entered into the final stage of 5G deployment, including sourcing 5G handsets and gadgets, configuration of billing system etc. to create conditions for service delivery. Currently nearly 7,000 customers have registered for 5G service trial, which reflected the expectation from public for 5G service.

Currently, besides self-developed 5G application, CTM also keeps close connection with leading 5G application providers to introduce more 5G smart applications into Macau, bringing an unprecedented smart living experience to residents.

In order to further enhance telecommunication services quality, CTM will conduct the following upgrade project on 19^th April 2020:

In order to further enhance telecommunication services quality, CTM will conduct the following upgrade project on 19^th April 2020:

For enquiries, please contact CTM No 1 Hotline: 1000.


Thank you for your kind attention. We apologize for any inconvenience this may cause.

CTM will offer the powerful and affordable new iPhone SE. Featuring A13 Bionic, the fastest chip ever in a smartphone, iPhone SE offers unparalleled performance with great battery life, and the best single-camera system in an iPhone that unlocks the benefits of Portrait mode. iPhone SE comes in three beautiful colors — black, white and (PRODUCT)RED — with a popular design built to withstand the elements with dust and water resistance.

CTM will offer the powerful and affordable new iPhone SE. Featuring A13 Bionic, the fastest chip ever in a smartphone, iPhone SE offers unparalleled performance with great battery life, and the best single-camera system in an iPhone that unlocks the benefits of Portrait mode. iPhone SE comes in three beautiful colors — black, white and (PRODUCT)RED — with a popular design built to withstand the elements with dust and water resistance.

CTM will offer the new iPad Pro, now with the A12Z Bionic chip, an Ultra Wide camera, studio-quality mics and a breakthrough LiDAR Scanner that delivers cutting-edge depth-sensing capabilities. Customers can choose to purchase the new Magic Keyboard at the same time, with featuring a floating design backlit keyboard and trackpad.

CTM will offer the new iPad Pro, now with the A12Z Bionic chip, an Ultra Wide camera, studio-quality mics and a breakthrough LiDAR Scanner that delivers cutting-edge depth-sensing capabilities. Customers can choose to purchase the new Magic Keyboard at the same time, with featuring a floating design backlit keyboard and trackpad.

On 20th Jan, it was detected that a section of the SEA-ME-WE3 (SMW3) submarine cable located near Hong Kong was in fault. CTM took immediate action to coordinate with the Administrator of SMW3 submarine cable to implement power reconfiguration and relocate the network resources to ensure stability of Internet connection during the aforesaid period.

On 20th Jan, it was detected that a section of the SEA-ME-WE3 (SMW3) submarine cable located near Hong Kong was in fault. CTM took immediate action to coordinate with the Administrator of SMW3 submarine cable to implement power reconfiguration and relocate the network resources to ensure stability of Internet connection during the aforesaid period.

Today 26th Feb, CTM was notified by the Administrator that, the repair vessel will be arriving at the area where the damage cable section was located and the restoration work will start from 12pm on 3rd Mar to 12pm on 6th Mar.

Meantime, CTM has deployed a series of contingency measures including 24-hour network monitoring; timely allocation of bandwidth resources to re-route the data transmission via other telecommunication network to offload and divert the data traffic so as to ensure the overall operation of Internet services. During the aforesaid period, Internet users may experience slow speed when accessing some oversea websites.

CTM will continue to monitor the progress of the restoration and will keep the public updated at a timely manner.

Along with the ongoing epidemic prevention measures, certain impact and operational pressure has caused to local SMEs. As part of the Macau community, CTM stands alongside with the stakeholders and introduce the CTM SME Supportive Program which will be implemented between 1 Mar and 30 April, providing complimentary online sales platform and CTM Cloud service for SMEs in need, supporting and aiding their post-epidemic growth.

Along with the ongoing epidemic prevention measures, certain impact and operational pressure has caused to local SMEs. As part of the Macau community, CTM stands alongside with the stakeholders and introduce the CTM SME Supportive Program which will be implemented between 1 Mar and 30 April, providing complimentary online sales platform and CTM Cloud service for SMEs in need, supporting and aiding their post-epidemic growth.

In the past month, facing the surging network demand, CTM has taken a number of measures to ensure the normal operation of network services. While at the same time, CTM observed that many local SMEs were facing tremendous operational pressure, to support them through the slope, CTM proactively study various measures that match the government’s appeal for epidemic prevention and support local SMEs operation at the same time.

In this regards, CTM introduces the launch of CTM SME Supportive Program which will be implemented from 1 Mar to 30 Apr, CTM will offer Macau GoodHands online sales platform services, including the waiver of setup fee, rental and relevant administration fee, assisting the retail merchants to continue and expand their operation through on-line platform during these hard times. This program also covers the waiver of CTM Cloud storage fee, further facilitate SMEs’ progress of digital transformation. CTM stated that the entire CTM SME Supportive Program commits to fully support local SMEs’ continuities after the epidemic, involving resources at cost over MOP 2 million.

Ebel Cham, Vice President of Commercial, CTM said, to accurately address the challenges encountered by the SMEs, CTM has joined hands with Macau SME Association and Macau Catering Industry Association to effectively integrate the strengths of different parties, riding on technology to facilitate SMEs to deploy digitalize operations and expand the retail channels, assisting local SMEs to achieve sustainable development through the epidemic.

Stanley Au, President of Macau SME Association said, the slash on number of tourists caused direct impact to local SMEs, yet, SMEs should rather take this chance to actively perform digital transformation. Riding on the CTM SME Supportive Program, CTM gives a hand for SMEs to further grasp e-commerce opportunities, at the same time laying a good foundation for business operations and future development when recovering from the crises. Macau SME Association will actively promote members’ participation and open training workshops enabling members to gain better understandings on broaden business opportunities brought by the e-commerce platform.

Aeson Lei, President of Macau Catering Industry Association said, it is the time for the catering industry to review entering into the digital era, benefiting from the CTM SME Supportive Program, two months’ CTM Cloud storage fee waiver enables merchants to gradually move towards the digital development and allows them to better embrace the bounce of business after the current dilemma.

CTM envisages the introduction of CTM SME Supportive Program could aid SMEs’ operation and pick up business after going through the hard time of epidemic crises.

CTM SME Supportive Program enquiry hotline: 6613 0002

CTM and Angola Cables announced the signing of a Memorandum of Understanding (MoU) in December, to enhance digital opportunities for business between Macau, Mainland China, African Portuguese-speaking countries and Brazil.

CTM and Angola Cables announced the signing of a Memorandum of Understanding (MoU) in December, to enhance digital opportunities for business between Macau, Mainland China, African Portuguese-speaking countries and Brazil.

CTM envisages leveraging on its international network and Macau’s privileged position in the Greater Bay Area, a key hub for the digitalization of Asia-Pacific region. Macau and the neighbouring regions have the condition and opportunities to be the landing point for international cable systems and the ideal location of hosting datacenters, in order to promote the digital ecosystem of the region.

Angola Cables has a submarine cable network linking the continents in the Atlantic region, with high availability and good quality, it is owner of datacenters, in Angola and Brazil and it is promoting the southern Atlantic digital hub.

The partnership aims primarily to establish the terms, to promote strategies and opportunities to link the Greater Bay Area to Africa and the Americas, in particular Portuguese-speaking countries.

Angola Cables CEO, António Nunes says discussions and co-operation between the parties can be instrumental in reshaping the digital ecosystems within Africa, in order to leapfrog the existing gap with us and the rest of the world. CTM and Macau could play a very important roll, to enable this link and open doors to the Orient. ‘’Expanding connectivity across the southern hemisphere has the potential to unlock the many advantages and benefits brought about by secure, digital access – from the promotion of foreign trade to robust economic development,” says Nunes. “Advancing technology in subsea cables networks have provided a backbone to support data centers and digital ecosystems that will connect our new, digitally-driven world.”

CTM CEO, Vandy Poon says the potential partnership reflects the company’s positioning to actively participate in the realization of Macau’s designs in the context of the Greater Bay Area and the One Belt One Road Initiative. Leveraging on Macau’s status as a privileged platform for connecting China with Portuguese-speaking countries, CTM believes that with the increasing degree of integration in the Greater Bay Area, Macau will play a significant role in promoting business cooperation between companies from China and Portuguese-speaking countries in Africa and the Americas to jointly explore new investment and business opportunities and markets.

Sorry, please refer to the Chinese Version

Sorry, please refer to the Chinese Version

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Sorry, please refer to Chinese Version

Sorry, please refer to Chinese Version

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With an objective of continuously promoting the development pace of Digital Macau, CTM is actively working with industry pioneers to introduce more advanced technology and services to meet the needs of enterprises and the general public for smart applications. CTM is pleased to announce that the new CTM Cloud, powered by Tencent Cloud technology, is officially launched, offering more convenient and efficient cloud applications for local businesses and residents.

With an objective of continuously promoting the development pace of Digital Macau, CTM is actively working with industry pioneers to introduce more advanced technology and services to meet the needs of enterprises and the general public for smart applications. CTM is pleased to announce that the new CTM Cloud, powered by Tencent Cloud technology, is officially launched, offering more convenient and efficient cloud applications for local businesses and residents.

"CTM Cloud Launching Ceremony" was held this afternoon at the ballroom of Ritz-Carlton Macau. Guests presiding at the ceremony included Vice Director of the Economic Affairs of the Liaison Office of the Central People’s Government in MSAR Zhu Hong, Director of Macau Post and Telecommunications Bureau Derby Lau, Macau representative in National People's Congress Ho Suet Heng, Si Ka Lun, Legislator Ho Ion Sang, Vice President of International Business of Tencent Poshu Yeung, Managing Director of Huafa Entity Industry Investment Holdings Co., Ltd.Guo Jin, CEO of CTM Vandy Poon, General Manager of International Business of Tencent Norman Tam, CTM’s Vice President of Commercial Ebel Cham. During the occasion, CTM signed a MOU of comprehensive strategic collaboration with Neusoft Group - a leading IT solutions and service provider in China. Representatives attending the signing ceremony included Li Jun, Senior Vice President and Chief Marketing Officer of Neusoft Group and Wang Limin, the Vice President.

Ebel Cham said that the new CTM cloud is an important component of Digital Macau 2.0. Powered by Tencent Cloud, the new CTM Cloud can support different smart application solutions more flexibly and efficiently for local businesses and residents.

Norman Tam, General Manager of Tencent International Business Group, said “As an internet-based platform company that uses technology to enrich the lives of netizens and fuel the digital development of enterprises, Tencent is exceptionally pleased to have signed a memorandum of understanding with CTM at the end of last year that made it possible to bring Tencent cloud technology to Macau. Today, we are pleased to announce the official deployment of that technology in support of CTM’s new CTM Cloud service. With geographical advantages enabled by CTM’s Macau-wide telecom network, the public cloud facility powered by Tencent Cloud is the ideal solution for enterprises in need of cloud application services in the city”

In order to accelerate the development pace of the smart application ecosystem, CTM has established a comprehensive strategic partnership with Neusoft Group, a leading IT solution and service provider in China. Under the strong IT background of Neusoft Group, CTM will offer more quality smart application services to the Macau community.

At the same time, to express appreciation to the local pioneers for Cloud deployment in different industries and contributed to the development of Digital Macau CTM held the "Digital Macau Key Partner - Cloud Pioneer" Appreciation Ceremony to present token of appreciation to stakeholders who took the lead to deploy Cloud service in Macau. The "Digital Macau 2.0" seminar was also held at the same occasion, where professionals of the smart city aspects were invited to share their unique insights of the development of cloud applications.

According to CTM, the Company will continue to invest resources, enhance its network infrastructure, introduce advanced technology, together with different stakeholders in the society, to fulfill the commitment of building Macau into a leading smart city within the region, facilitating the efficient and convenient lifestyle for Macau citizens.

With the mission of “Serving the Community and Contributing to the Society”, CTM Volunteer Team has been delivering care and support to the unprivileged group through diversified activities. On 23th Nov, CTM volunteer team and Macau Floor Curling General Association jointly held a friendly match, inviting service users from Fuhong Society of Macau, Hong Kong artists Tony Hong and Zhu Chen Li to participate in this all-ages sport and sharing the laughter.

With the mission of “Serving the Community and Contributing to the Society”, CTM Volunteer Team has been delivering care and support to the unprivileged group through diversified activities. On 23th Nov, CTM volunteer team and Macau Floor Curling General Association jointly held a friendly match, inviting service users from Fuhong Society of Macau, Hong Kong artists Tony Hong and Zhu Chen Li to participate in this all-ages sport and sharing the laughter.

During the occasion, CTM volunteer team members teamed up with Fuhong service users and play with Tony Hong and Zhu Chen Li, regardless of play result we created a cheerful atmosphere for the game and spent a warm weekend with everyone.

CTM has always been committed to paying attention to the needs of different sectors of society and actively fulfilling corporate social responsibility. Company strongly encourages staff members to join the volunteer team contributing to the community and organizes a variety of charitable activities in order to enhance the cohesiveness of employees and their responsibility for society to build a harmonious and inclusive society.

Recently, the underground telecom facilities of CTM have been damaged several times due to road construction work, resulting part of the telecom service at certain districts were interrupted and causing inconvenience to the public. CTM urges the project contractor to supervise the operations and strengthen training to avoid causing damage to the facilities of utility service, ultimately affecting residents’ daily lives.

Recently, the underground telecom facilities of CTM have been damaged several times due to road construction work, resulting part of the telecom service at certain districts were interrupted and causing inconvenience to the public. CTM urges the project contractor to supervise the operations and strengthen training to avoid causing damage to the facilities of utility service, ultimately affecting residents’ daily lives.

According to CTM, since mid-September until today 9 October, 3 cases of damage to the underground fiber cables have been reported due to road construction work carried out at Rua do Bispo Enes, Rua Nova do Comércio and Avenida de Demétrio Cinatti respectively. As soon as the incident was reported, CTM technical team arrived at the location without delay and carried out repair work under the conditions of ensuring safety of the site, so as to resume the affected services to normal at the soonest.

CTM urges the relevant project contractors to strictly supervise the operation procedures, to strengthen training and reinforce work standard so as to avoid damaging the facilities during construction and causing inconvenience to the residents at neighborhood. At the same time, it is also expected that the Government entity to demand the contractors to supervise the construction work with careful and thorough guidance to ensure the integrity of utility facilities with the objective of protecting the interests of general public.

CTM will offer the latest products from Apple, including iPhone 11 Pro and iPhone 11 Pro Max, a new pro line for iPhone that delivers advanced performance, as well as the new dual-camera iPhone 11. Customers will be able to pre-order iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max beginning 4 October at iphone.ctm.net and CTM Shops.

CTM will offer the latest products from Apple, including iPhone 11 Pro and iPhone 11 Pro Max, a new pro line for iPhone that delivers advanced performance, as well as the new dual-camera iPhone 11. Customers will be able to pre-order iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max beginning 4 October at iphone.ctm.net and CTM Shops.

Besides, CTM will also offer the Apple Watch Series 5 with Always-On Retina display and the new seventh-generation iPad to customers. Apple Watch Series 5 will be available starting on 27 September, while the seventh-generation iPad will be available after 30 September at CTM shops.

CTM today announced it will offer the latest products from Apple, including iPhone 11 Pro and iPhone 11 Pro Max, a new pro line for iPhone, as well as the new dual-camera iPhone 11. Customers will be able to pre-order iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max starting on Friday, 4 October, at iphone.ctm.net and CTM Shops.

CTM today announced it will offer the latest products from Apple, including iPhone 11 Pro and iPhone 11 Pro Max, a new pro line for iPhone, as well as the new dual-camera iPhone 11. Customers will be able to pre-order iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max starting on Friday, 4 October, at iphone.ctm.net and CTM Shops.

iPhone 11 Pro and iPhone 11 Pro Max feature a new triple-camera system that provides a pro-level camera experience with an Ultra Wide, Wide and Telephoto camera, delivering huge improvements to low-light photography with Night mode and the highest quality video in a smartphone. The powerful Apple-designed A13 Bionic chip provides unparalleled performance for every task while enabling an unprecedented leap in battery life, with iPhone 11 Pro offering up to four more hours of battery life in a day than iPhone Xs, and iPhone 11 Pro Max offering up to five hours more than iPhone Xs Max. The new Super Retina XDR in the 5.8-inch iPhone 11 Pro and 6.5-inch iPhone 11 Pro Max is the brightest and most advanced display ever in an iPhone. iPhone 11 Pro and iPhone 11 Pro Max come in four gorgeous finishes including a beautiful new midnight green.

iPhone 11 is packed with new powerful and innovative capabilities seamlessly integrated with iOS 13, bringing an unparalleled user experience. iPhone 11 introduces a powerful dual-camera system with all-new Ultra Wide and Wide angle cameras, producing the highest quality video in a smartphone, offering major improvements in low-light photography with Night mode, and Portrait mode of people, pets, things and more. iPhone 11 is powered by the A13 Bionic chip to perform the most demanding tasks, while getting through an entire day on a single charge, and is designed to withstand the elements with improved water resistance and the toughest glass ever in a smartphone. iPhone 11 comes in six new gorgeous colors including purple, green, yellow, black, white and PRODUCT(RED).

CTM has tailored a series of iPhone subscription offers with special discounts. Customers can enjoy the powerful experience of the iPhone on CTM’s supreme network. Designated service plans also come with a string of privileges to deliver an ultimate iPhone experience to customers.

For iPhone pre-registration, please visit iphone.ctm.net. For more details on Apple products, please visit www.apple.com.

In view of the rapid growth of 5th generation mobile networks (5G) and the need for promotion of innovative developments arising from the continued expansion of the Guangdong-Hong Kong-Macau Greater Bay Area, China Mobile Hong Kong, China Mobile Guangdong, CTM and Guangdong Communication Industry Association have established The Greater Bay Area 5G Industry Alliance. The collaboration aims to enhance and promote the development of 5G industries, especially for stakeholders and operators in the GBA.

In view of the rapid growth of 5th generation mobile networks (5G) and the need for promotion of innovative developments arising from the continued expansion of the Guangdong-Hong Kong-Macau Greater Bay Area, China Mobile Hong Kong, China Mobile Guangdong, CTM and Guangdong Communication Industry Association have established The Greater Bay Area 5G Industry Alliance. The collaboration aims to enhance and promote the development of 5G industries, especially for stakeholders and operators in the GBA.

The Alliance seeks to foster development around such areas as the creation of international science and technology centres, cooperation between high-tech enterprises, leveraging different industry advantages cross-region, and the facilitation of industrial cooperation. It also seeks to nurture strategic development of new industries and groups, extending cooperation vertically across the industry chain, and the sharing and building of resources. In short, its mission is to aid in the construction of a win-win 5G ecology which will greatly aid the development of the smart city concept in GBA.

With the core principles of leading by strategy, collaborative innovation, industry progression, open sharing and win-win partnerships, the Alliance is dedicated to helping Hong Kong fully leverage its advantages within the GBA and becoming a champion of 5G and smart city development. It strives to help build a more comprehensive industry chain, lead the industry to evolve in a sustainable, rapid, and healthy manner, and to promote knowledge exchange and collaboration between 5G-related industries and organizations within the GBA. Enterprises will be able to complement each other’s strengths to overcome challenges. The Alliance will work together with academia, government and various stakeholders to build a 5G industry ecosystem, and drive forward 5G-related applications and the use of 5G technology.

To commemorate this special occasion, the “Inauguration Ceremony of The Greater Bay Area 5G Industry Alliance” is held by the Alliance today (21st August) at the Hong Kong Science Park. Honorary presidents of The GBA 5G Industry Alliance and honourable guests join, including Dr. Li Feng, Chairman of China Mobile Hong Kong; Mr. Wei Ming, Chairman of China Mobile Group Guangdong; Mr. Xin Yuejiang, Chairman of CITIC Telecom International and CTM; Founding President of The GBA 5G Industry Alliance, Mr. Sean Lee, Director and Chief Executive Officer of China Mobile Hong Kong; and Mr. Leung Chun-yin, GBM, GBS, JP, Vice Chairman of the Chinese People's Political Consultative Conference.

During the event, the three honorary presidents present speeches and introduce the purpose of establishing the Alliance and its work to guests. 4G changes life, 5G changes society; 5G has become a hot topic, indicating that the importance of 5G is recognised by all across various business and social stakeholder circles. China Mobile has been actively promoting the development of 5G, and it has already started to build new 5G networks and educate the public about 5G. In the future, China Mobile will actively promote the 5G+ initiative, which facilitates the synchronization of 5G and 4G, further popularising the application of 5G and building a robust 5G+ ecosystem. The plan is letting 5G integrate into people’s lives and achieve the vision of 5G+X, which perfectly matches the aim of The GBA 5G Industry Alliance, said Dr. Li Feng, the Honorary President of The GBA 5G Industry Alliance and Chairman of China Mobile Hong Kong. The Alliance gathers elite companies and institutions from all circles within the GBA, and the synergistic effect will provide all-round support to its members. This will lead to resources integration among the industrial chain and achieving industrial agglomeration development, which creates many more business opportunities.

Mr. Wei Ming, Honorary President of The GBA 5G Industry Alliance and Chairman of China Mobile Guangdong expressed that, China Mobile Guangdong has accelerated its 5G network construction and innovation application, helping to create a smart city cluster in the GBA. On the aspect of network construction, China Mobile Guangdong will firstly deploy and implement commercial application in Guangdong and Shenzhen; the next target will be to expand 5G network coverage to the core areas of the provinces and counties. For innovation application, it will partner with industrial chain members to create benchmark demonstrations, such as 5G smart city, 5G smart grid, 5G smart driving, 5G smart steel factory, 5G smart medical, etc. China Mobile Guangdong will focus on 152 industrial areas across the province, accelerating the implementation of 5G network coverage, and vigorously pushing forward the construction of smart city and cloud application for industrial and commercial use. The establishment of The GBA 5G Industry Alliance will greatly promote sharing and technology innovation within the 5G industries of Guangdong, Hong Kong and Macau. It also integrates advanced 5G industry and capabilities, uniting partners in various fields to build a dynamic industry ecology, and helping to create the Digital Bay Area of Guangdong, Hong Kong and Macau.

Mr. Xin Yuejiang, Honorary President of The GBA 5G Industry Alliance, Chairman of CITIC Telecom International and CTM expressed, As one of the active participants in the development of Guangdong-Hong Kong-Macau GBA, CTM has invested resources as a practical way to support the development, which includes setting up of CTM’s data centre in Hong Kong and establishing a software development centre in Zhuhai, etc. Apart from that, CTM strives to provide strong support for local companies and citizens in developing the GBA. In 2017, CTM cooperated with its partners in GBA to launch the Bay Area Service Plan. The cross-regional service plan has gained positive response which serves as a showcase of communications and convergence within GBA. CTM is honoured to partner with China Mobile Hong Kong, China Mobile Guangdong and Guangdong Communication Industry Association to set up ‘The GBA 5G Industry Alliance’, to further promoting the 5G+ industrial chain in GBA in the long run.

Mr. Sean Lee, Founding President of The GBA 5G Industry Alliance and Director & CEO of China Mobile Hong Kong said, As the leading communication brand in Hong Kong, China Mobile Hong Kong strives to lead the development of 5G technology and promote the development of smart city in Hong Kong. The cooperation with China Mobile Guangdong, CTM and Guangdong Communication Industry Association leads to the setting up of The GBA 5G Industry Alliance, which is the first non-profit organization of its kind. The Alliance aims to further promote 5G development in different fields and industries in GBA, thus pushing forward the progress of smart city. Nearly 80 members from different industries have joined the alliance, which is very inspiring for us. We believe that the Alliance will provide the richest resources with the support of our members, and help them achieve rapid development in the 5G industry.

In the future, The Greater Bay Area 5G Industry Alliance will explore the 5G technology’s possibilities and cooperation opportunities in different areas and regions. It will also provide framework support and technology for 5G network facilities and solutions to further develop 5G network construction.

For more information about The Greater Bay Area 5G Industry Alliance, please visit : www.gba-5g-alliance.org

Led by University of Macau (UM) Rector Yonghua Song, the UM State Key Laboratory of the Internet of Things (IoT) for Smart City plans to develop an IoT sensing and transmission system based on 5G technology. The lab will explore the 5G architecture and carry out research studies on 5G technology in order to provide solutions for smart sensing and transmission for smart cities.

Led by University of Macau (UM) Rector Yonghua Song, the UM State Key Laboratory of the Internet of Things (IoT) for Smart City plans to develop an IoT sensing and transmission system based on 5G technology. The lab will explore the 5G architecture and carry out research studies on 5G technology in order to provide solutions for smart sensing and transmission for smart cities.

As a collaboration partner of UM, CTM fully supports the scientific research of the State Key Laboratory of the Internet of Things for Smart City (SKL- IoTSC) and has specially set up a comprehensive 5G network testing environment for the Laboratory, enabling the research team to conduct relevant research work.

Mr. Vandy Poon, CEO of CTM said, following the signing of the collaboration agreement for 5G mobile communication technology between CTM and UM in March and there within, the close communications between two parties, CTM has specially set up a comprehensive 5G network testing environment for the UM SKL-IoTSC. It has been a great honor of CTM to contribute to the SKL-IoTSC, he believes that riding on the strength of scientific research of UM, the results generated from relevant research will further promote the construction of a smart city and foster the comprehensive strength of Macau.

According to SKL-IoTSC of UM and CTM, both parties envisage to collaborate with different stakeholders to explore more possibilities for implementation of 5G applications in the community. At the same time, both parties will utilize their own technological advantages to support entrepreneurs to start businesses, and to build Macau into a leading smart city within the region with advanced network infrastructure and diversified intelligent applications.

The Social Welfare Facility CTM Wi-Fi Launching Ceremony was held today May 6. Officiating guests included Deputy Head of the Social Work Department of the Liaison Office of the Central Peoples Government in the Macao SAR Dai Ruming, Director of IAS, Wong Im Mui, Director of CTT, Derby Lau, CEO of CTM Vandy Poon, under the support of representatives from various social welfare organizations, to announce the landing of CTM Wi-Fi hotspot at the service units under IAS and various social welfare organizations.

Vandy Poon, CEO of CTM, said that to continuously meeting the needs of the society for the development of a smart city, CTM has invested massively in building the basis of 4G+ and Fiber to All, while actively building the CTM Wi-Fi hotspot network, bringing CTM Wi-Fi services to residents, opening up a more innovative and intelligent experience for residents, tourist and merchants. CTM Wi-Fi is now covering the recreation area of Social Housing Estates, Senado Square, Taipa Village, NGOs facilities, terminals, all public buses throughout Macau, and all TurboJet vessels travel between Hong Kong and Macau.

From now on, residents can access the CTM Wi-Fi hotspot specific SSID: CTM WIFI or CTM-IAS-WiFi through smart devices to get connected to enjoy 60 min Internet usage for free. Facility locations include:

9 Service Units of IAS had installed CTM-IAS-WiFi

Facilities had installed CTM-WiFi

Following the 5G network test last year, CTM continued to deepen the application of 5G technology. During the celebration ceremony of World Telecommunication and Information Society Day, CTM demonstrated a variety of 5G application and telecom technology including 5G high speed real-time video call, 5G real-time media broadcast and Wi-Fi 6 technology.

Following the 5G network test last year, CTM continued to deepen the application of 5G technology. During the celebration ceremony of World Telecommunication and Information Society Day, CTM demonstrated a variety of 5G application and telecom technology including 5G high speed real-time video call, 5G real-time media broadcast and Wi-Fi 6 technology.

During the occasion, CTM made the first 5G call in Macau when introducing the new technology applications to Mr.Raimundo  Arrais do Rosário, Secretary for Transport and Public Works and Ms. Lau Wai Ming, Director of CTT, with 5G handsets and deployment of 5G Base station, marking a new era of 5G evolution.

Moreover, riding on the 5G set up on site, CTM demonstrated high-speed, high-definition and low-latency real-time media broadcast, and also the Wi-Fi 6 technology with a theoretical connection speeds up to 9.6 Gbps.

According to CTM, the Company is striving to bring 5G for commercial use in 2020, which is in pace with the neighboring regions, and drawing in the collective wisdoms of different sectors in the society to introduce more 5G smart applications and services that meet the needs of the Macau community.

The signing ceremony of the MoU between CTM and PolyU was held in Hong Kong on 30 April, signed by Eunice Cheang, Vice President of Strategic Programs of CTM, and Professor John Shi, Head of PolyU’s Department of Land Surveying and Geo-Informatics. Eunice Cheang said that CTM has always attached high importance to the big data assets, and has been providing customers with comprehensive services that tailored to their needs through various analytical tools on assessing customers’ behavior and preferences.

She said that in the era of Internet of Things with the availability of massive data, data analysis is becoming more and more complicated and pressing. With the support of PolyU’s advanced models, algorithm and platforms for big data analysis, CTM envisages to identify the trend of smart services that its clients need which facilitates the development of “Digital Macau”

Professor John Shi said that PolyU is devoted to cutting-edge smart city technologies, including spatial big data analytics, smart navigation and positioning, and smart sensing. The University’s Laboratory for Smart City and Spatial Big Data Analytics (the Laboratory) aims to develop and transfer these technologies to industry. This collaboration, between an academic institute and industry from Hong Kong and Macau, will not only facilitate the development of smart city in Macau, especially in tourism, but also serves as a testbed for the development of smart cities in the Greater Bay Area.

CTM said that it will continue to collaborate with different sectors in the community to further deepen the cooperation in AI smart platform, big data analysis and Internet of Things applications. It is hoped to promote the infrastructure development of “Digital Macau” and create different scenarios for both enterprises and residents in terms of smart applications, bringing residents a more convenient and smart lifestyle.

The 2019 Elderly Necessities and Assistive Technology Expo will be held at Macau Tap Seac Sport Stadium from March 8-10. As the Telecom Partner of the exhibition, CTM promotes the event with its channels and provide CTM free Wi-Fi for the 3-day expo. During the exhibition, CTM will set up a sales booth where an array of telecom services and products will be offered at promotional price.

In the 3-days exhibition, residents who are Senior Citizen Cards holders or reached 60 years of age could enjoy the exclusive offers on the telecom services and products at the CTM booth which is located at C14. Customers subscribe 4G+ Caring Local Service Plan could enjoy as low as MOP68 for 3GB data usage, while 4G+ Caring Greater Bay Plan at the monthly rate of MOP98 for 3GB data usage, enjoying shared data, voice calls, SMS in China, Hong Kong and Macau. Customers also entitled to a special offer of 2G handset trade-in on specified handsets, offer price as low as MOP 280. Moreover, subscribing the Fiber Caring Service Plan, customers could enjoy the special monthly rate at MOP99 to enjoy 50M fiber broadband service.

The 2019 Elderly Necessities and Assistive Technology Expo is opened from 10am to 8pm between March 8-9, and 10am to 7pm on March 10. Residents are welcomed to visit the CTM booth at C14 for the exclusive telecom services and products offers. For enquiry, please contact CTM Express hotline: 6613 0002.

“CTM Media Lunch 2019” was held today (March 27) at Macau JW Marriot Hotel, invited the participation of the senior management and the reporters from local media. During the occasion, Vandy Poon, CEO of CTM presented an overall business performance of 2018. CTM played an active role in the development of the Greater Bay Area, including setting up a software development center in Zhuhai, opening a CTM data center in Hong Kong, expanding the data and content services by joining hands with Tencent and TVB respectively, as well as starting tests on the 5G network at the same pace as the neighbouring regions. All these efforts demonstrated CTM’s new development plan of Serving Macau and the Bay Area, which aimed at further integrating the resources of the Bay Area and further promoting the construction and development of “Digital Macau” as a smart city.

Before the lunch commenced, CTM has showcased several equipment and technology applications about 5G and Internet-of-things (IoT) including 5G terminal equipment, network equipment supporting SuperFast WiFi technology, high-speed wireless transmission VR equipment, network security solutions, etc., which demonstrated the determination of CTM to actively introduce 5G, IoT applications and promote more intelligent application and services.

“CTM Media Lunch 2019” was held today (March 27) at Macau JW Marriot Hotel, invited the participation of the senior management and the reporters from local media. During the occasion, Vandy Poon, CEO of CTM presented an overall business performance of 2018. CTM played an active role in the development of the Greater Bay Area, including setting up a software development center in Zhuhai, opening a CTM data center in Hong Kong, expanding the data and content services by joining hands with Tencent and TVB respectively, as well as starting tests on the 5G network at the same pace as the neighbouring regions. All these efforts demonstrated CTM’s new development plan of Serving Macau and the Bay Area, which aimed at further integrating the resources of the Bay Area and further promoting the construction and development of “Digital Macau” as a smart city.

Before the lunch commenced, CTM has showcased several equipment and technology applications about 5G and Internet-of-things (IoT) including 5G terminal equipment, network equipment supporting SuperFast WiFi technology, high-speed wireless transmission VR equipment, network security solutions, etc., which demonstrated the determination of CTM to actively introduce 5G, IoT applications and promote more intelligent application and services.

Embracing the Bay Area Development through Infrastructure Enhancement and Diversified Application

Poon said in the speech that the profit of traditional telecom service in 2018 maintained at the same level as 2017. Attributable to the upward growth of Macau economy and the elevating consumer sentiment on new type smart products, CTM gained positive growth on 2018’s revenue, profit of the year is MOP 941 million. As various network infrastructure being completed and put into operation, in 2018, with the full support of the major shareholder CITIC Telecom International, CTM shifted its focus to a variety of smart application services while further investing in infrastructure enhancement to the quality of the full fiber-optic network and 4G+ mobile network, expanding CTM’s Wi-Fi hotspot coverage, opening a CTM software development center in Zhuhai and a CTM data center in Hong Kong, and the development of the IoT applications.

As of the end of December 2018, CTM’s 4G+ users and fiber-optic users reached 930,000 and 150,000 respectively. In 2018, there were over 2,700 free CTM Wi-Fi hotspots covering various districts, bus routes and TurboJET Ferries travelling between Hong Kong and Macau, with number of connections over 40 million and usage over 4 million GB. All these figures fully demonstrated the remarkable results of CTM in popularising information technology and smart applications.

Catching up on the Global Trend of 5G in Tandem, Ushering into the “Digital Macau 2.0” Era

Poon said that it is CTM’s vision of making 4G+ and fiber-optic services available to all Macau residents enabled more citizens to experience the convenience brought by high-speed network communication and smart applications in different scenarios. This will play a positive role in fostering the upcoming 5G network and the development of IoT based on 5G technology in Macau. The extensive applications of 5G network technology will lead to radical upgrades and transformations in various industries. Therefore, CTM’s 5G network construction and application research are tasks which brook no delay. CTM will seize the development opportunities brought by 5G and enhance “Digital Macau” in terms of breadth and depth so as to move into the blueprint for the development of “Digital Macau 2.0”.

To further facilitate smart city development, the importance of deploying 5G network and IoT equipment and applications based on 5G network technology is self-evident. Therefore, CTM is committed to maintaining close connections with its equipment suppliers and pay attention to the latest developments of the 5G industry. In the light of the adoption of the worldwide 5G standard in June 2018, CTM immediately launched the first phase of 5G network testing to familiarize itself with the deployment and arrangements on spectrum resources and cell sites required for the 5G construction in Macau.

At the same time, CTM has established effective communication with the government on the 5G license and spectrum arrangements. Despite the foreseeable challenges in 5G network construction, CTM will overcome all challenges and strive to develop and launch 5G network services for Macau at the same pace as the neighbouring regions.

Upgrading and Transforming to Serve the Construction of Smart City

Engaging Stakeholders to Promote Smart Application Scenarios

According to Poon, Digital Macau 2.0 is not a simple upgrade, but of a deeper and broader vision. With emerging new and proven technologies such as 5G communication technology, IoT applications, Big Data and artificial intelligence applications, CTM will embrace a “big integration era” in the next few years. High-speed wireless access, integration of fixed-line and mobile network, and massive connections will constitute a new type of network with added complexity, which is more challenging for telecom service providers. However, this also favors the development of the industry with an abundance of opportunities. In particular, by virtue of the integration of smart equipment, artificial intelligence technology and high-speed network, more industries and daily application scenarios will be further developed with enormous growth potential.

2019 will be an important year for 5G development. CTM will get prepared for 5G network construction, and introduce more smart application under 5G and IoT technologies. In the meantime, CTM will make concerted efforts with different industry representatives to develop more smart applications and strive to build Macau into an exemplar of smart city presenting desirable living, working and travelling conditions in the Greater Bay Area.

As a leading telecom service provider, CTM has made necessary adjustments and be well-positioned to keep in pace with market development by transforming into a smart city operator from integrated network service provider in the past and expanding its service offerings. With the motive of “Keeping a Foothold in Macau, Contributing to the Bay Area while Facing the International Market”, CTM  is committed to implementing the Outline Development Plan for the Guangdong-Hong Kong-Macao Greater Bay Area by working with all sectors in Macau, in order to develop Macau into a world-class tourism and leisure center and a commerce and trade cooperation service platform between China and Lusophone countries, to promoting an appropriately diversified economic development, as well as a base for exchange and cooperation featuring Chinese culture and coexistence of diverse cultures.

Led by Vandy Poon, the Executive Committee members including Patrick Ip, CFO; Aguinaldo Wahnon, VP of Legal & Regulatory; Declan Leong, VP of Network Services; Ebel Cham, VP of Commercial, and Eunice Cheang, VP of Strategic Programs; proposed a toast to the guests to express gratitude for the support over the past year. CTM envisages to maintaining a close communication with media, through which to receive more opinions from the residents and drives for service excellence.

On the press conference, Poon and the Rector of University of Macau, Prof. Song Yonghua signed a collaboration agreement of 5G mobile technology . Based on the advantages in specified area, the two parties will join hands in the research and development of 5G mobile technology for Macau. Meanwhile, Poon signed an collaboration agreement with Mr. Stefan Kostic, CEO of Benefit Vantage Limited, a service provider on network security and data backup base in Hong Kong, to introduce IPification mobile authentication technology into Macau, envisage providing a safer and seamless experience of online payment in Macau.

Aiming to enhance customers’ experience and to cope with consumers’ demand, Tai Fung Bank, CTM and BOC Credit Card (International) Limited (BOCI) jointly launch the Tai Fung CTM UnionPay Dual Currency Diamond Credit Card. Successfully registered customers could enjoy CTM’s exclusive privileges, in addition to that, customers are eligible to enjoy shopping discounts in local and overseas merchants.

Aiming to enhance customers’ experience and to cope with consumers’ demand, Tai Fung Bank, CTM and BOC Credit Card (International) Limited (BOCI) jointly launch the Tai Fung CTM UnionPay Dual Currency Diamond Credit Card. Successfully registered customers could enjoy CTM’s exclusive privileges, in addition to that, customers are eligible to enjoy shopping discounts in local and overseas merchants.

The launching ceremony of Tai Fung CTM UnionPay Dual Currency Diamond Credit Card was held on the 21F of Tai Fung Bank Headquarters Building on January 8, Officiated by Ms Derby Lau, Director of CTT, Mr. Ao Ieong Iu Kong, Vice President of Tai Fung Bank, Mr. Vandy Poon, CEO of CTM, Ms Gigi Lo, Deputy General Manager of BOCI, Ms. Michelle Shao, Deputy General Manager of UnionPay International Hong Kong Branch.

Mr Ao Ieong Iu Kong, Vice President of Tai Fung Bank, made a speech at the ceremony, stating that as one of the most long-established local bank, Tai Fung Bank as it always does, based on Macau to serve the communities, providing industry, commerce and citizens of attentive commercial services. He mentioned that this cooperation with CTM, plans to launch a dual-currency Union Pay credit card to provide a more convenience traveling services for Macau citizens with the economic development of Guangdong-Hong Kong-Macau area. Meanwhile, foreign currency exchange, insurance and other service facilities are equipped by Tai Fung Bank, aiming at providing customers an even better attentive experience no matter where they go, in the local area or out of town.

Ms Ebel Cham, Vice President, Commercial of CTM said in her speech that, CTM as a local rooted telecom operator serving Macau for 38 years, the Company is committed to bringing high quality diversified services to the community. Through collaborations with different organizations that integrates the strength from each sector, CTM envisages to further expand service diversity and quality, as to provide distinguished service experience to customers. She mentioned that to further fulfill the commitment to providing more innovative and exclusive service privileges and experiences, CTM once again, joined hands with Tai Fung Bank and BOCI to launch the Tai Fung CTM UnionPay Dual Currency Diamond Credit Card that tailor made for CTM’s distinguished customers. While enjoying CTM’s convenience service, customers can also enjoy shopping offers from local and overseas merchants.

From today onwards, CTM customers successfully applied Tai Fung CTM UnionPay Dual Currency Diamond Credit Card could enjoy perpetual annual fee waiver. The first 1000 approved cardholders could enjoy MOP$300 discount on service subscription or handset purchase. New cardholders (not holding any CTM cards for previous 12 months) transactions reach MOP$3,000 in the first two months after card approval, are eligible to get a MOP$300 voucher for purchase of products in CTM and a 4G+ Go Global Data Card (15 days) as welcome gift. Cardholder could enjoy up to 6 times of bonus points when spending in local dining, hotels and overseas, administration fee will be waived on overseas spending and mileage redemption for designated airlines.

Moreover, cardholders could enjoy an array of exclusive offer, including fixed deposit, money exchange and designated travel insurance service provided by Tai Fung Bank. Offers provided by CTM include waiver of handset deposit and roaming deposit, priority service at no.1 Club, and choice of selective numbers for new subscription of mobile service.

For further details on the Tai Fung CTM UnionPay Dual Currency Diamond Credit Card latest promotional offers, please call the Credit Card Concierge Hotline: 8988 9966.

This afternoon, 24th, CTM held the Telecom Service Caring Plan Launching Ceremony at Praia Shop. The officiating guests included the Director of CTT Derby Lau, Deputy Director of Social Affairs Burea Hoi Va Pou, President of Fuhong Society of Macau Maria de Fátima Salvador dos Santos Ferreira, Secretary of Macau Holy House of Mercy Gisela Maria de Assis Fernandes Nunes, Director of Macau Deaf Association Lou Weng Hang, Director of Rehabilitation Centre for the Blind Janet Leung, CEO of CTM Vandy Poon and Commercial Vice President of CTM Ebel Cham.

In her speech, Eliza Chan, Director, Corporate Communications of CTM, said that with the increasing popularity of smart phones and various smart applications, the demand for telecom services by different communities is increasing. It is a great honor to launch this telecom service caring plan after in-depth exchanges with the Rehabilitation Centre for the Blind, Fuhong Society of Macau and Macau Deaf Association under the coordination of CTT. Through this Telecom Services Caring Plan, CTM hopes to encourage more people with disabilities to live a wonderful life through advanced technology.

The CTM Telecom Service Caring Project is available for application from now onward, covering mobile communication and fiber broadband services. Eligible users can enjoy as low as MOP68 for 3GB CTM 4G+ data usage and thousands minutes of voice usage, while fiber broadband is as low as MOP99, which is originally priced MOP250, for the 50M fiber broadband service. At the same time, for the convenience of eligible users, CTM has specially set up an e-channel application.

CTM said that in the future, it will continue to implement the belief of giving back and serving the community, to convey love and support with love and action, and contribute to building a harmonious and inclusive society.

In celebration of the upcoming Christmas, CTM Volunteer Team organized Christmas visit to Fountain of Love and Joy Integrated Family Service Centre on 15 Dec, delivering seasonal blessing and care to the beneficiary family. CTM is always committed to fulfill our corporate social responsibility by organizing various community activities, aiming to extend the care and support to people in need and jointly build a harmonious society.

In celebration of the upcoming Christmas, CTM Volunteer Team organized Christmas visit to Fountain of Love and Joy Integrated Family Service Centre on 15 Dec, delivering seasonal blessing and care to the beneficiary family. CTM is always committed to fulfill our corporate social responsibility by organizing various community activities, aiming to extend the care and support to people in need and jointly build a harmonious society.

On Dec 15, more than 10 Volunteer Team members paid a visit to Fountain of Love and Joy Integrated Family Service Centre. Apart from giving out the Christmas presents and blissful seasonal wishes to the service users of the centre, CTM Volunteer team members also extended their care and blessing to service users through performing singing and magic show, leaving the participants with joy and warmth. The activity was concluded in a laughter and great fun.

It is always an unremitting effort of the company to demonstrate its corporate social responsibility by encouraging its employees to participate in different community activities, so as to enhancing the cohesion and the engagement to the society.

CTM and Tencent today signed the MoU at MGM Cotai. The signing ceremony was witnessed by Vandy Poon, Chief Executive Officer of CTM, and Poshu Yeung, Vice President of Tencent International Business Group (IBG) officiated by Ebel Cham, Vice President, Commercial of CTM and Norman Tam, General Manager of Tencent IBG.

According to the MoU, CTM is Tencent’s preferred partner and its exclusive telecommunications partner in Macau. Harnessing the strengths and resources of the respective businesses and resources of both CTM and Tencent, the first phase of cooperation will cover the following three areas:

1. Targeting corporate clients – With Tencent Cloud, corporate clients of all business sizes in Macau can enjoy secure, reliable and high-performance cloud services.

2. Shaping Macau into Digitalization – With the capability of Tencent Cloud-based services, together with big data and AI technologies such as location-based services and facial recognition, Macau will be empowered to take a leap in digital application.

3. Providing targeted marketing and advertising solutions – With Tencent’s advertising businesses, including JOOX, the biggest leading free music streaming platform in Asia as well as social media platforms such as WeChat and its ecosystem, corporate customers in Macau will be able to conduct marketing and advertising promotions, targeting consumers in Macau, Hong Kong and tourists in mainland China.

Ebel Cham, Vice President, Commercial of CTM, said “In line with the implementation of a series of projects under the concept of ‘Digital Macau’ CTM has continuously expanded the resources of its network infrastructure, while combining its network advantages to expand different smart applications through IoT, data centers and cloud computing. Together with Tencent, we aim to deepen our cooperation in the areas of AI smart platforms, big data analytics and IoT applications, grounding on the strengths of both parties. CTM will continue to promote the ‘Digital Macau’ development plan and create different scenarios for both enterprises and residents in terms of smart applications, bringing them a more convenient and smart lifestyle journey. We will strive to build more advanced application platforms for different industries in Macau, leveraging our own network, technologies and resources, while keeping close contacts with stakeholders as usual to foster the development of ‘Digital Macau’

Norman Tam, General Manager of Tencent IBG, said “We are pleased to strengthen our collaboration with CTM, the most scalable telecommunications service provider in Macau, to promote the development of ‘Digital Macau’ Tencent has always been committed to developing the internet and innovative technologies, and creating an easier, simpler and more secure lifestyle. By combining the strengths and advantages of Tencent and CTM, our cooperation will enhance the quality of life of Macau citizens, enabling a more convenient and digitalized lifestyle experience”

About Companhia de Telecomunicações de Macau S.A.R.L (CTM)

As the locally rooted telecom service provider, CTM has been playing a major role in the ongoing development of Macau's infrastructure, while providing a full range of professional telecom services including mobile, fixed telephony, fiber broadband and integrated telecom solutions. To further stimulate the IT development of Macau and with a vision of building Macau into a Digital City, CTM is continuously enhancing its network infrastructure with massive and long-term investment. CTM’s fiber network has fully covered Macau and CTM Wi-Fi hotspots are available across the city in tourist spots, hotels, shops, entry ports, public buses, vessels of TurboJet across HK and Macau, recreational areas of Social Housing.

About Tencent

Tencent uses technology to enrich the lives of Internet users. Our social products Weixin and QQ link our users to a rich digital content catalogue including games, video, music and books. Our proprietary targeting technology helps advertisers reach out to hundreds of millions of consumers in China. Our infrastructure services including payment, security, cloud and artificial intelligence create differentiated offerings and support our partners’ business growth. Tencent invests heavily in people and innovation, enabling us to evolve with the Internet. Tencent was founded in Shenzhen, China, in 1998. Shares of Tencent (00700.HK) are traded on the Main Board of the Stock Exchange of Hong Kong.

CTM has been actively supporting and participating in different charity events for community development, this year, CTM will continue support the annual charity event Walk For A Million by rendering a wide range of resources and service supports, including free internet and mobile donation channels, and CTM Bonus Point Donation Scheme, in order to raise more funds to help the underprivileged groups in the society, moreover, CTM will also organize staff members to participate in the Walk For A Million on 9th December.

CTM has been actively supporting and participating in different charity events for community development, this year, CTM will continue support the annual charity event Walk For A Million by rendering a wide range of resources and service supports, including free internet and mobile donation channels, and CTM Bonus Point Donation Scheme, in order to raise more funds to help the underprivileged groups in the society, moreover, CTM will also organize staff members to participate in the Walk For A Million on 9th December.

CTM continues to set up free internet and mobile donation channels for the convenience of residents. From now on until to 9th December 2018, CTM mobile monthly plan subscribers can make donation of MOP30 to the Charity Fund by dial #132#. Internet customers could access the donation webpage (https://services.macau.ctm.net/walk4million/index.en.php), login user account and password for confirmation to donate MOP30 to the Charity Fund. There is no limit on the number of donation and no handling charge will be imposed by CTM. The corresponding donation amount will be displayed in the upcoming billing statement of customer. Meanwhile, CTM also launches the CTM Bonus Point Donation Scheme to support the charity work, for every 3,000 CTM bonus points donated by customers, CTM will correspondingly donate MOP30 to support the charity event.

CTM will continue to fulfill corporate social responsibility by actively participating in different kind of charitable activities, serving the community and reaching out to the needy.

CTM continues to set up free internet and mobile donation channels for the convenience of residents. From now on until to 9th December 2018, CTM mobile monthly plan subscribers can make donation of MOP30 to the Charity Fund by dial #132# Internet customers could access the donation webpage (https://services.macau.ctm.net/walk4million/index.en.php), login user account and password for confirmation to donate MOP30 to the Charity Fund. There is no limit on the number of donation and no handling charge will be imposed by CTM. The corresponding donation amount will be displayed in the upcoming billing statement of customer. Meanwhile, CTM also launches the CTM Bonus Point Donation Scheme to support the charity work, for every 3,000 CTM bonus points donated by customers, CTM will correspondingly donate MOP30 to support the charity event.

CTM will continue to fulfill corporate social responsibility by actively participating in different kind of charitable activities, serving the community and reaching out to the needy.

To accelerate the realization of "Digital Macau" vision, CTM has been committed to optimizing its network infrastructure and developing diversified smart applications, integrating information technology with Macau's economic and social development. Last year, CTM invited UM’s Faculty of Science and Technology to conduct a study to compare the performance of fiber broadband services provided by CTM and those provided by internet service providers in the neighbouring regions. The study showed that in terms of overall network performance, Macau surpasses its neighbouring regions, including Zhuhai, and Hong Kong, with the network services provided by CTM being faster, more stable, and more comprehensive. After the quality assessment of CTM’s services, UM and CTM signed an official memorandum of understanding (MOU) to expand the scope of collaboration. It is hoped that through this industry-university collaboration, both parties will facilitate towards building Macau into a leading smart city in the Greater Bay Area and contribute to the moderate economic diversification of Macau.

To accelerate the realization of "Digital Macau" vision, CTM has been committed to optimizing its network infrastructure and developing diversified smart applications, integrating information technology with Macau's economic and social development. Last year, CTM invited UM’s Faculty of Science and Technology to conduct a study to compare the performance of fiber broadband services provided by CTM and those provided by internet service providers in the neighbouring regions. The study showed that in terms of overall network performance, Macau surpasses its neighbouring regions, including Zhuhai, and Hong Kong, with the network services provided by CTM being faster, more stable, and more comprehensive. After the quality assessment of CTM’s services, UM and CTM signed an official memorandum of understanding (MOU) to expand the scope of collaboration. It is hoped that through this industry-university collaboration, both parties will facilitate towards building Macau into a leading smart city in the Greater Bay Area and contribute to the moderate economic diversification of Macau.

CTM will offer the new iPad Pro with all-screen design and next-generation performance, marking the most advanced and powerful iPad ever.

CTM will offer the new iPad Pro with all-screen design and next-generation performance, marking the most advanced and powerful iPad ever.

Customers will be able to pre-register beginning 19th October at iphone.ctm.net and CTM shops.

Due to serious flooding occurs in inner harbor district, according to the source, some electrical transformer stations within the district have suspended power supply, resulting that the internet equipment eg modem at customers’ end has stopped function due to lack of power supply. This may affect the fixed internet service experience of some customers located at the said district. The affected internet service will resume as soon as power supply is back to normal.

Due to serious flooding occurs in inner harbor district, according to the source, some electrical transformer stations within the district have suspended power supply, resulting that the internet equipment eg modem at customers’ end has stopped function due to lack of power supply. This may affect the fixed internet service experience of some customers located at the said district. The affected internet service will resume as soon as power supply is back to normal.

Thank you for your understanding.

Warm reminder
 
Affected by Typhoon Manghkut, in order to ensure the network resources are prioritized for disaster relief and news dissemination, CTM urges customers to make the best use of network resources, which may be utilized by  the civil protection organizations and citizens in need. 

Warm reminder
 
Affected by Typhoon Manghkut, in order to ensure the network resources are prioritized for disaster relief and news dissemination, CTM urges customers to make the best use of network resources, which may be utilized by  the civil protection organizations and citizens in need. 

Thank you for your kind cooperation and support.

In order to ensure provision of telecom service as typhoon Mangkhut skirted Macau, CTM activated emergency contingency included upgrading backup power equipment in various RLUs, increased the height of water gates in RLUs located in low-lying districts, firming cell sites located in high levels, hoisting capacity of backup powers, arranging technical team to standby in both Macau and Taipa, keep close monitoring of network performance as to ensure stable provision of telecom services in full effort.

In order to ensure provision of telecom service as typhoon Mangkhut skirted Macau, CTM activated emergency contingency included upgrading backup power equipment in various RLUs, increased the height of water gates in RLUs located in low-lying districts, firming cell sites located in high levels, hoisting capacity of backup powers, arranging technical team to standby in both Macau and Taipa, keep close monitoring of network performance as to ensure stable provision of telecom services in full effort.

This afternoon (16th) due to serious flooding, the power supply had been suspended in the district of Inner Harbour, resulting the fixed internet service was being affected due to power outage of internet equipment eg modem at customers’ end. As soon as power supply resume and the modem restore function, the affected internet service will resume normal.

Due to serious flooding occur in low laying areas including Rua da Praia do Manduco, Inner Harbor, Rua da Ribeira do Patane, etc, resulting in power suspension in these districts. CTM immediately activated backup power system, while the mobile cell sites at neighboring districts have complimented the provision of mobile service at affected districts . As power supply is yet to resume and by the time when backup power is running out, mobile service in the inner area of Rua da Ribeira do Patane may be affected.

At the same time, CTM's RLU located at Inner Harbor Pak Kong Car Park was affected by power outages since noon today, backup power generator was activated instantly in order to maintain its operation. Due to long time suspension of power supply, and along with the gradual exhaustion of backup power generator, the fixed internet service of the said district will be affected. With effective waterproof measures, no flood damage was brought to the equipment inside the RLU. CTM has been maintaining close communication with CEM for urgent restoration of power supply, the affected fixed internet service in said district is expected to resume shortly as soon as power supply resumes.

During the typhoon Mangkhut, CTM has maintained close communication with the Civil Protection authority and fully cooperated with their arrangements to carry out network resources allocation for various shelter centers and related routes. Besides, to ensure the network resources are prioritized for disaster relief and news dissemination, CTM urges customer to make best use of network resources.

CTM thanked the public for their understanding and support. The company said that it will make every effort to ensure provision of telecom service.

In order to ensure provision of telecom service as typhoon Mangkhut skirted Macau, CTM has activated contingency measures included deploying mobile power generation equipment in various RLUs, adding water gates in RLUs located in low-lying districts, firming cell sites, hoisting capacity of backup powers, arranging technical team to standby in both Macau and Taipa office, keeping close monitoring of network performance as to ensure the integrity of telecom equipment and stable provision of telecom services in full effort.

In order to ensure provision of telecom service as typhoon Mangkhut skirted Macau, CTM has activated contingency measures included deploying mobile power generation equipment in various RLUs, adding water gates in RLUs located in low-lying districts, firming cell sites, hoisting capacity of backup powers, arranging technical team to standby in both Macau and Taipa office, keeping close monitoring of network performance as to ensure the integrity of telecom equipment and stable provision of telecom services in full effort.

Typhoon Mangkhut has brought serious flooding to the low-lying areas from Rua da Praia do Manduco to Fai Chi Kei resulting suspension of power supply within the district. CTM immediately activated backup power supply to support the normal operation of telecom facilities within the said district. Broadband service of some residential customers were affected as power supply was cut off at home which affected the normal operation of Internet equipment, eg. router and modem. As power supply resume at customers’ end, broadband service has returned normal. At the same time, CTM Network Management Center has detected that the telecom facilities of some customers in low-lying areas were damaged by flooding. CTM has taken initiative to contact customers, especially SMEs, to arrange technician for on-day repair. At the same time, residents can call CTM hotline 1000 for scheduling the maintenance service, CTM will try all attempt to arrange maintenance within the same day.

Affected by flooding, the Inner Harbor district had been suffering for prolonged power suspension, as backup power in some mobile cell sites started to run out, CTM immediately adjusted the signal from neighboring mobile cell sites to compliment the network coverage at affected districts which has stabilized the mobile service even under the condition that mobile usage upsurged during the period of power suspension. As soon as power supply was back, mobile service resumed normal.

At the same time, CTM Nape Shop, Pedro Coutinho Flagship and Barbosa Shop were damaged by typhoon Mangkhut. After restoration and safety inspection, Nape Shop and Pedro Coutinho Flagship resumed normal operation on the 17^th, whereas the Barbosa Shop was suffering from power suspension, CTM remained in close communications with CEM with an objective of resuming power supply as soon as possible. Vandy Poon, CEO of the CTM, said that typhoon Mangkhut has brought about various degrees of damage to Macau. CTM has implemented contingency plan as soon as knowing the news of typhoon. The Company has carried out inspection and coordination of facilities, manpower and prevention measures as well as carrying out round-the-clock monitoring by Network Management Center on network performance over Macau. With the frontline team adhering to their posts throughout the typhoon period to ensure the normal operation of telecommunications services, CTM will continue to review various emergency mechanisms to provide stable and reliable communication services to Macau.

The inauguration ceremony of CTM (HK) Data Center took place today (19 Sept) at CITIC Telecom Tower in Hong Kong.

Xin Yue Jiang, Chairman of CITIC Telecom International said in the speech that CITIC Telecom International Holdings Limited has spared no effort to support the development of CTM. Since 2013, over 3 billion Macau patacas have been invested in network and quality improvement. At present, various network indicators have ranked CTM’s network performance among the highest in the world. While grasping the development opportunities of the GBA, the Group will continue to support CTM in maintaining its leading position in the industry, actively expanding its footprint to mainland and overseas with the objectives of providing quality services to enterprises and individual customers in the GBA. The opening of CTM (HK) Data Centre marks the unique strength of the Group in the telecoms market of Hong Kong and Macau, and reflecting the mutual cooperation, close collaboration and overall development of CTM and CITIC Telecom, which will inject digital power for the enterprises in Macau and GBA under the support of Hong Kong and Macau government and setting a prototype of contributing to the regional development within GBA.

CITIC Telecom International will continue to leverage its strengths in Hong Kong, the Mainland and overseas markets to provide all support for the development of CTM as an integrated Internet telecom company and to make a positive contribution to building Macau into a quality and world-class smart city.

Vandy Poon, CEO of CTM said that when super typhoon Hato hit Macau last year, it had caused great damage to a number of SMEs which suffered a lot of loss as they did not pay attention to the importance of data security. Therefore, CTM has provided cloud backup services for local SMEs through collaboration with business partners. This year, although super typhoon Mangkhut had also brought a certain degree of damage to Macau, the electronic data and hosting services provided by CTM Data Center had performed fully in ensuring full protection and recovery capability for the company’s operations after the typhoon.

He mentioned that typhoon Hato and Mangkhut have sounded an alarm to citizens the importance of data protection. CTM envisages to further enhance the security level to “dual cities” backup in addition to the current standard of “dual sites” back up. This project is strongly supported by CITIC Telecom International, which prompted the establishment of the first overseas data center under the endorsement of the Office for Personal Data Protection. He also expressed thankfulness to the assistance of the Office for Personal Data Protection. For Macau, it is undoubtedly a breakthrough , CTM (HK) Data Center is an extension of CTM Data Center. All construction and implementation standards synchronized with CTM data center in Macau. With direct network connected to the core network of CTM, the new data center service caters the needs of customers in all industries, including the government, large enterprises and gaming enterprises which are in strict requirements for data security, and further create synergy with the Group to accelerate the data security integration development in GBA.

CTM (HK) Data Center is located in CITIC Telecom Tower. The implementation standard is the same as the data center in Macau. They are designed in accordance with the TIA942 Level 3, and executed with  ISO/ICE 20000 (Information Service Management) and ISO/IEC 27001 (Information Security Management) standard. The center has a 24/7 security room, which is equipped with 24-hour video surveillance by staff and strict visit management. Besides, the center also implements the safe usage management mechanism for access of authorized personnel only. Meanwhile, all equipment is checked and monitored by the BMS monitoring system to ensure the security of managed equipment and data are in the most rigorous and comprehensive management mode.

As the leading telecommunications service provider rooted in Macau, CTM has been actively investing resources and is committed to upgrading the network infrastructure and popularize the information technology applications in order to provide local enterprises with quality operational support services. In the future, CTM will continue to fulfill the corporate responsibilities in the society and help to enhance the competitiveness of local enterprises, especially SMEs, through innovative IT applications.

As a telecom operator rooted in Macau, CTM is committed to providing world-class telecommunication services to the Macau citizens. Over the years, it has continuously invested in resources to introduce and conduct research on the latest IT development, with the advanced network technology to promote the development process of "Digital Macau". Following the introduction of the global 5G standard in June 2018, CTM immediately proceeded with 5G network testing which was successfully completed recently. The result has formed a useful basis of reference for the estimation of spectrum resources and cell sites deployment arrangements required for the construction of 5G in Macau. CTM said that if the 5G license and spectrum arrangements are progressing well, it is confident that 5G in Macau will synchronize with the neighboring regions which will be launched for commercial use in 2020.

As a telecom operator rooted in Macau, CTM is committed to providing world-class telecommunication services to the Macau citizens. Over the years, it has continuously invested in resources to introduce and conduct research on the latest IT development, with the advanced network technology to promote the development process of "Digital Macau". Following the introduction of the global 5G standard in June 2018, CTM immediately proceeded with 5G network testing which was successfully completed recently. The result has formed a useful basis of reference for the estimation of spectrum resources and cell sites deployment arrangements required for the construction of 5G in Macau. CTM said that if the 5G license and spectrum arrangements are progressing well, it is confident that 5G in Macau will synchronize with the neighboring regions which will be launched for commercial use in 2020.

Today (27th) afternoon, CTM held a press conference at the Macao Science Center. Chairman of CITIC Telecom International Xin Yuejiang, CEO of CITIC Telecom International Lin Zhenhui, CEO of CTM Vandy Poon, Vice President of Network Services Declan Leong, Vice President of Commercial Ebel Cham, Director of Network Operations Thomas Ng, Director of Corporate Communications Eliza Chan, attended the event to introduce the 5G deployment plan in Macau.

Vandy Poon, CEO of CTM, said that 5G technology is the key to further deepen and accelerate the development of smart city. Therefore, CTM has been paying high attention to the development of 5G network, and has set a timetable for 5G  since last year with the full support of CITIC Telecom International, the major shareholder of CTM. In June this year, when the global 5G network standard was announced, CTM immediately started the 5G network testing, and actively engaged in close communication with the government on 5G licenses and spectrum arrangements in Macau.

Poon said that the timetable for CTM 5G network is not to be missed. The company will invest more resources in 5G network testing and network construction. If the 5G license and spectrum arrangement are progressing smoothly, it is confident that 5G in Macau will synchronize with the neighboring regions which will be launched for commercial use in 2020 and will introduce various 5G applications and services that suit Macau.

Declan Leong, Vice President of Network Services, said that the challenges of building 5G in Macau are mostly spectrum resources and cell sites deployment. He pointed out that the high transmission rate and low latency of 5G networks indicates that higher spectrum segments are required, such as 3.5GHz and 26 / 28GHz (mmWave) medium and high frequency bands. In addition, as the number of 5G cell sites will be more than that of 4G. However, due to the objective conditions of Macau, it will be a great challenge to operators in the deployment of 5G cell sites. Therefore, CTM has also made recommendations to the government on relevant issues, and hopes to solve the problem of 5G cell sites with a better solution.

Declan Leong said that in addition to accelerating the development of 5G network, CTM will continue to invest resources to optimize 4G network services. Currently, CTM has fully utilized the spectrum resources under the 4G license. The company has been in discussion with the government to appeal for more spectrum resources in order to further optimize the 4G network experience.

CTM will continue to invest resources to continuously improve and optimize the existing network infrastructure and to promote smart applications based on 5G network technology to inject more innovative elements and impetus for the development of  “Digital Macau”.

CTM has always regarded stable telecom service as its priority mission. Over the years, CTM has continuously enhanced service quality through long term investment and accumulated experience so as to further ensure telecom service are non-interrupted during all kinds of weather conditions. The continued investments made throughout the years on network infrastructure had contributed to the stable and reliable telecom service when super Typhoon Hato slashed Macau last year.

CTM has always regarded stable telecom service as its priority mission. Over the years, CTM has continuously enhanced service quality through long term investment and accumulated experience so as to further ensure telecom service are non-interrupted during all kinds of weather conditions. The continued investments made throughout the years on network infrastructure had contributed to the stable and reliable telecom service when super Typhoon Hato slashed Macau last year.

To further ensure the network security operation, CTM has conducted a comprehensive security check on the remote line units (RLU), mobile sites, and underground fiber equipment following Typhoon Hato, meanwhile, CTM has accumulated its experience and reviewed the overall mechanism in tackling extreme weather conditions and subsequently launched the “Security Scheme for Telecom and Communications Facilities”.

In order to ensure the safety operation of the RLUs, CTM has introduced 10 more mobile generators located at various important sites, and installed the Power Monitoring System which are closely monitored by the network management center around the clock.  For sites located at low-lying area, CTM has increased the height of waterproof gates to a maximum of 2.7 meters high from ground level. Moreover, a flooding alert system basing on IOT technology has been adopted at the RLUs at low-lying district.

For the mobile sites, CTM has fully reinforced the equipment in various districts with high wind resistance standards and appropriately increased the capacity of backup power and enhance mobile network along the evacuation routes and around various hedge centers as defined by the Civil Defence Authority so as to cope with the Government’s evacuation plan for low-lying areas in case of severe weather conditions. In order to ensure the power supply of the two main buildings of CTM, in addition to the existing backup generators and non-interrupted power systems, the dispatching oil supply vehicles will be stationed at the above-mentioned CTM properties as soon as typhoon signal No. 3 is hoisted.

In order to strengthen the capability of all employees to cope with sudden disasters,in addition to fully participating in the disaster prevention drills held by the Civil Defence Authority, CTM also regularly conducts disaster prevention drills in different scenarios, so as to ensure the provision of telecommunications services under various emergencies. CTM said that the company will continue to review various emergency mechanisms to ensure the stability and reliability of communication services to the Macau community.

To further cater the growing demand for roaming data services, CTM launches CTM Data Mall mobile app, as to create a more convenient and affordable roaming data online subscription platform, to better cater customers’ need for roaming data service while on business or personal trips.

To further cater the growing demand for roaming data services, CTM launches CTM Data Mall mobile app, as to create a more convenient and affordable roaming data online subscription platform, to better cater customers’ need for roaming data service while on business or personal trips.

CTM Data Mall mobile app provides customers with more flexible and diversified roaming data packages, the app not only provides data packages with different days and data usage for customers’ choices, but also, customers could change the effective date of service through the app, no deposit will be charged when subscribing data service through the app. CTM Data Mall currently covers popular destinations such as Hong Kong, Taiwan, Thailand etc at an affordable package prices. Data package for Thailand is as low as MOP 8 per day, the price of unlimited usage package in Taiwan is as low as MOP 7 per day, whereas to Hong Kong is as low as MOP 9 per day.

Customers only need to conduct a simple registration in CTM Data Mall app with CTM prepaid card before subscribing data packages of different regions. The app supports payment with credit cards, customers just need to manually select specified telecom operator before enjoy roaming data, and could easily check on usage through the app.

From today onward until Sep 30, customers could approach various CTM shops to learn about the free prepaid card offer, customers successfully register in CTM Data Mall would be qualified for a lucky draw to win round-trip ticket to Taipei for two. The result of the lucky draw will be announced on Oct 4 through CTM Buddy Facebook Page and CTM official Wechat account.

Currently, CTM Data Mall covers popular short trip destinations including Hong Kong, Taiwan and Thailand etc., most of the data usage is unlimited with 1 day to 30 days for customers’ choices. CTM will consistently expand relevant services to more popular destinations and is committed to providing more convenient and affordable roaming data service experience to customers.

As to seize the opportunity of Greater Bay Area development, upholding the development motto of “Serving Macau, reaching out to GBA”, CTM invests not only local network infrastructure, but also in the Bay Area. After a comprehensive preparation, CTM is pleased to announce that “Teleone” Software Center in ZhuHai was officially launched for operation. CTM Software Centre in Zhuhai is a key element in the blueprint of “Digital Macau” that provides multiple smart applications and software designation to The Company as a strong support to optimize the internal performance, other than that, the Center is also positioning as a training base, which provide a technology elevating and skill exchange platform for IT industry in Macau.

As to seize the opportunity of Greater Bay Area development, upholding the development motto of “Serving Macau, reaching out to GBA”, CTM invests not only local network infrastructure, but also in the Bay Area. After a comprehensive preparation, CTM is pleased to announce that “Teleone” Software Center in ZhuHai was officially launched for operation. CTM Software Centre in Zhuhai is a key element in the blueprint of “Digital Macau” that provides multiple smart applications and software designation to The Company as a strong support to optimize the internal performance, other than that, the Center is also positioning as a training base, which provide a technology elevating and skill exchange platform for IT industry in Macau.

Day ago, CEO of CTM, Vandy Poon led the management team of CTM to the Teleone Software Centre located in ZhuHai JiDa TaiFu International Finance Centre and officiated a blessing ceremony, announcing the official launch of the Software Centre. Poon said, choosing ZhuHai to establish the Software Centre is to create condition to participate in the development of GBA which is also a key element in pursuing vision of “Digital Macau”.

According to Poon, CTM is consistently rolling out intelligent applications to fulfill residents’ life style, which need a strong support of software system design, establishing a software centre could fully utilize the rich IT resource in GBA, so as to better serving the community and residents in Macau. Moreover, this is a remark of CTM’s transformation from providing comprehensive telecommunications to a smart city service provider. In the future, CTM will continuously investing resources to promote the development of “Digital Macau”.

Komix Hui, Information and Technology Director of CTM said, the Software Centre in ZhuHai does not only provide software development, but also an IT training centre of CTM, which serves as a comprehensive technology exchange platform for local IT talents.

Teleone Software Centre is located in ZhuHai, JiDa TaiFu International Finance Centre, with 4,000 sqd feet office, currently could accommodate 40 staff members.

To fulfill the demands of residents and tourists for share roaming data among the world, CTM has been committed to providing the best data roaming experience to its customers through the cooperation with worldwide main stream telecom operators.

To fulfill the demands of residents and tourists for share roaming data among the world, CTM has been committed to providing the best data roaming experience to its customers through the cooperation with worldwide main stream telecom operators.

CTM was pleased to launch the brand new CTM 4G+ “Go Global” 15 days pass which are exclusively for sale on “Macau Good Hands” on-line shop with the special offer at Mop $250, no contracts and deposit required, after easy activation, customers could enjoy 2GB data roaming service within 62 countries and regions among the world, and also accessible to over 4 million Wi-Fi hotspots located in the Greater China.

Customers who are using CTM 4G+ “Go Global” 15 days pass could easily enjoy the convenient roaming data service within   62 countries and regions among the world including Europe, USA, Canada, Australia, New Zealand, Japan, Korea, Singapore, Malaysia, Thailand and Greater China, caring the journey starts from departure, transit and arrival at destination.

To enable customers could break through the language barriers when traveling, CTM has introduced “Travis AI Instant Translator”, with CTM 4G+ “Go Global” 15 days pass combo. Powered by the seamless CTM 4G+ network, customers can easily achieve smooth communications to better explore the local culture. From now onwards, customers could use 350 CTM Bonus point to redeem a tourism package (limited quantity: 100 sets ) at a special offer of MOP 1,430, including a “Travis AI Instant Translator” (original price MOP1, 830) and one CTM 4G+ “Go Global” 15 days pass (original price MOP 400).

Customers could easily enjoy the 15 days convenient data roaming plan after choosing the selected telecom network across the destinations. Besides, leveraging CTM’s unique advantage of dual networks, customers could enjoy the convenient Wi-Fi service in over 4 million Wi-Fi hotspots located within Greater China (included Mainland China, Taiwan, Hong Kong and Macau).

The package of CTM 4G+ “Go Global” 15 days pass and “Travis AI Instant Translator” is now available in all CTM shops, for further detail of products and offers, please call CTM No.1 Service Hotline: 1000.

The 9th Bridge Alliance Management Meeting was held on 31st May by CTM at Mandarin Oriental, Macau. This meeting is held quarterly to share best practices, discuss and explore evolving solutions and technologies in the telecom industry including roaming development and propositions, Enterprise Mobility, IoT development, Rich Communication Services (RCS) and Blockchain.

The 9th Bridge Alliance Management Meeting was held on 31st May by CTM at Mandarin Oriental, Macau. This meeting is held quarterly to share best practices, discuss and explore evolving solutions and technologies in the telecom industry including roaming development and propositions, Enterprise Mobility, IoT development, Rich Communication Services (RCS) and Blockchain.

As a key member operator of Bridge Alliance, CTM collaborates closely with other alliance members, aiming to provide our customers with the best 4G mobile experience domestically and worldwide.

As of June 2018, CTM has launched data roaming service with 351 overseas operators, covering 212 major countries and regions, amongst which, 232 partner operators offer 4G roaming service to CTM customers, whose needs on travelling and thus roaming services are growing faster than ever.

Bridge Alliance was established in 2004. Since then, the alliance has grown rapidly. Its footprint expanded not only in Asia Pacific, but also to Europe, Africa, Middle East and the Americas serving over 800 million customers across 34 countries. Core alliance members that actively participated in the Bridge Alliance Management Meeting include Airtel (India), AIS (Thailand), CSL (Hong Kong), CTM (Macau), Globe Telecom (Philippines), Maxis (Malaysia), Mobifone (Vietnam), Optus (Australia), Singtel (Singapore), SK Telecom (South Korea), Taiwan Mobile (Taiwan) and Telkomsel (Indonesia), who are premier operators in their countries and regions.